SHIPPING INFORMATION
SHIPPING INFORMATION
Concord & 9th offers global shipping through the United States Postal Service (USPS) and other third-party shippers.
SHIPPING TIMES
We aim to ship orders within three (3) business days from the time the order is received. However, during promotions, sales, new product releases, and other peak periods, shipping times may increase. We are a small but mighty team and we work hard to get your orders out as quickly as possible!
SHIPPING METHODS
We use USPS and other third-party shippers for all deliveries. For customers who need faster delivery, we offer USPS Priority Shipping, which provides quicker shipping times based on your location and the weight of your package.
SHIPPING RATES
USA
SHIPPING WEIGHT |
STANDARD SHIPPING RATE |
PRIORITY SHIPPING RATE |
Up to 1 lb |
$6.95 |
Dependent on size and location |
1 to 2 lbs |
$7.50 |
Dependent on size and location |
2.01 to 3.99 lbs |
$8.95 |
Dependent on size and location |
4 lbs and above |
$12.95 |
Dependent on size and location |
Over $125 (before tax) |
FREE |
Dependent on size and location |
Shipping rates for international orders vary by region and weight. The tables below provide detailed rates for various regions.
CANADA/MEXICO*
SHIPPING WEIGHT |
SHIPPING RATE |
Up to 0.5 lbs |
$10.95 |
0.51 to 2 lbs |
$17.95 |
2.01 to 3 lbs |
$27.95 |
3.01 to 3.99 lbs |
$34.95 |
4 lbs and above |
$44.95 |
EUROPE*
SHIPPING WEIGHT |
SHIPPING RATE |
Up to 0.5 lbs |
$15.95 |
0.51 to 2 lbs |
$24.95 |
2.01 to 3 lbs |
$39.95 |
3.01 to 4 lbs |
$49.95 |
4.01 to 5.99 lbs |
$59.95 |
6 lbs and above |
$79.95 |
SOUTH PACIFIC (AUSTRALIA/NEW ZEALAND)*
SHIPPING WEIGHT |
SHIPPING RATE |
Up to 0.5 lbs |
$15.95 |
0.51 to 2 lbs |
$29.95 |
2.01 to 4 lbs |
$49.95 |
4.01 to 9.9 lbs |
$84.95 |
10 lbs and above |
$159.95 |
SOUTH AMERICA*
SHIPPING WEIGHT |
SHIPPING RATE |
Up to 0.5 lbs |
$17.95 |
0.51 to 2 lbs |
$24.95 |
2.01 to 3 lbs |
$39.95 |
3.01 to 3.99 lbs |
$49.95 |
4 lbs and above |
$74.95 |
ALL OTHER COUNTRIES*
SHIPPING WEIGHT |
SHIPPING RATE |
Up to 0.5 lbs |
$15.95 |
0.51 to 2 lbs |
$29.95 |
2.01 to 4 lbs |
$49.95 |
4.01 to 9.99 lbs |
$84.95 |
10 lbs and above |
$149.95 |
CLASS & EVENT SHIPPING
International shipping fees for classes and events are $35 to Canada & Mexico and $75 outside the US, Canada, & Mexico. International packages will be shipped via UPS and subsidized by Concord & 9th.
ADDITIONAL INFORMATION
- Tracking Your Order: All customers will receive a tracking number via email once their order has shipped. Tracking information is provided 24 hours after the shipping label is printed.
- Lost or Damaged Packages: Concord & 9th is not responsible for any packages lost or damaged by USPS or other third-party shippers once the package has left our warehouse. Concord & 9th does offer shipping insurance through a 3rd-party insurer to protect against lost, damaged or stolen packages.
- *International Orders: Shipping fees include USA shipping and handling costs. Extra handling, duty, or taxes may apply at the time of delivery and are the responsibility of the customer.
Need Help?
For any questions or concerns about shipping, please contact our customer service team at hello@concordand9th.com.